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    Security & Compliance

    All our tools and integrations meet enterprise-grade security standards. We ensure GDPR compliance and maintain strict data protection protocols across all platforms we utilise for your business automation needs.

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    Enterprise-Grade Security

    Our comprehensive security framework leverages best-in-class tools and practices to ensure your data remains protected at every level of your automation workflow.

    99.95%
    Uptime Guarantee
    256-bit
    AES Encryption
    SOC 2
    Type II Certified
    GDPR
    Compliant

    Secure Tech Stack

    Each tool in our stack maintains industry-leading security standards

    monday.com
    SOC 2 Type II Certified
    ISO 27001 Certified
    GDPR Compliant
    TLS 1.2 & AES-256 Encryption
    Audit Logs & Enterprise Security
    Make.com
    SOC 2 Type II Compliant
    ISO 27001 Certified
    GDPR & HIPAA Compliant
    TLS 1.2/1.3 & AES-256 Encryption
    99.5% Enterprise Uptime SLA
    Aircall
    SOC 2 Type II Compliant
    GDPR Compliant
    TLS 1.2 & AES-256 Encryption
    SRTP Voice Encryption
    99.95% Uptime Guarantee
    ProjectWorks
    GDPR Compliant
    Hosted on Microsoft Azure Secure Data Centers
    Multi-Factor Authentication (MFA) Supported
    Single Sign-On (SSO) Supported (incl. Microsoft Entra ID)
    Audit Logs & Enterprise Reporting Features
    Encryption & Pseudonymisation for Personal Data

    GDPR Compliance Framework

    Technical Measures

    • Pseudonymisation of personal data
    • End-to-end encryption
    • System resilience and availability
    • Regular security testing

    Organisational Measures

    • Staff confidentiality obligations
    • Data processing impact assessments
    • Subprocessor agreements
    • Annual compliance audits

    Security Features Deep Dive

    Comprehensive protection at every layer

    Data Protection & Encryption

    End-to-End Encryption

    All data is encrypted using AES-256 encryption both in transit and at rest across all platforms.

    Data Sanitisation

    AI features automatically anonymise sensitive data and PII before processing.

    Secure Infrastructure

    Hosted on AWS with multi-zone deployment and enterprise-grade security controls.

    Access Control & Authentication

    Two-Factor Authentication

    Enhanced security with 2FA and SAML/SSO authentication options.

    Role-Based Access

    Granular permissions and role management to control data access.

    Network Security

    VPN-only access to hosting environments with network-level security controls.

    Certifications

    Our own certification, and the standards met by the platforms we build on

    View the certificate

    Issued to mutherboard.com Ltd by IASME, the certification body appointed by the National Cyber Security Centre.

    mutherboard.com is Cyber Essentials certified

    Cyber Essentials is the UK Government-backed scheme, run by the National Cyber Security Centre, that sets a baseline for protecting an organisation against the most common internet-borne attacks. Certification is independently assessed and has to be renewed every year, so the badge above is live: it is served from the certification registry and reflects our current status.

    What it covers

    Five technical controls, applied across every device and account we use to do our work.

    • Firewalls. Boundary firewalls and internet gateways on every network and device we work from.
    • Secure configuration. Default passwords removed, unnecessary software and accounts switched off, devices locked down.
    • Access control. Named user accounts, least privilege, and multi-factor authentication on our cloud services.
    • Malware protection. Anti-malware on every device, with only approved software installed.
    • Security updates. Operating systems and software kept in support and patched promptly when fixes are released.

    What it means for you

    • An independent, annually renewed check that the people with access to your monday.com workspace and your data follow a recognised security baseline.
    • Protection against the attack types that cause most incidents: phishing, malware, credential theft and unpatched software.
    • A supplier you can put through procurement. Cyber Essentials is a condition of many UK public sector contracts and a standard question on security questionnaires.

    How we handle data and cyber security as an organisation

    • We work inside your monday.com, Make and connected accounts under named user access that you grant and can revoke. Your data stays in your systems; we do not take copies to build with.
    • Enquiries made through this website are stored in our own database, hosted in London, and in our monday.com CRM, and are used only for the purpose you gave them. Retention and your rights are set out in our Privacy Policy.
    • Access to client systems and to our own is limited to the people working on your engagement and is removed when the engagement ends.
    • Every device we work from is covered by the five Cyber Essentials controls above, and we re-certify every year.
    • We are registered with the UK Information Commissioner's Office and process personal data under UK GDPR.

    Questions about our security or a supplier questionnaire to complete? .

    Continuous Security Monitoring

    24/7 security operations and threat detection

    Real-Time Monitoring

    Continuous monitoring of all systems with instant threat detection and automated response protocols.

    Penetration Testing

    Regular third-party security assessments and penetration testing to identify and address vulnerabilities.

    Audit Logs

    Comprehensive audit trails and logging for all user activities and system events with enterprise reporting.

    Data Privacy & Control

    Complete transparency and control over your data

    Your Data Rights

    • Right to access your personal data
    • Right to correct inaccurate data
    • Right to delete your data
    • Right to data portability
    • Right to withdraw consent

    Data Processing

    • Data processed only as necessary
    • Transparent data usage policies
    • Regular data retention reviews
    • Cross-border data protection
    • Third-party vendor assessments

    Infrastructure Security

    Enterprise-grade infrastructure protection

    Multi-Zone Deployment

    Redundant infrastructure across multiple AWS availability zones ensures high availability.

    Private Networks

    Hosting environments accessible only via VPN with no direct public internet access.

    Backup & Recovery

    Regular automated backups across multiple zones with tested disaster recovery procedures.

    Questions About Security?

    Our security team is here to help. Get in touch for security assessments, compliance documentation, or any security-related questions.

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