Terms of Service

Last updated: 25 June 2026

Introduction

These Terms of Service ("Terms") govern your use of the services provided by mutherboard.com Ltd. ("we," "us," or "our") through our website www.mutherboard.com and any related services, tools, or applications (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Services.

We reserve the right to update these Terms at any time. We will notify you of any material changes by posting the new Terms on our website with an updated "Last updated" date.

Our Services

mutherboard.com provides business automation, consulting, and technology integration services including but not limited to:

Core Services

Business process automation
Project management solutions
Resource optimization consulting
Strategic business alignment (OKRs)

Additional Services

Training and support services
Custom integration development
Consultation and advisory services
Case study development

Your Obligations

When using our Services, you agree to:

Acceptable Use

Use our Services only for lawful business purposes
Provide accurate and complete information
Maintain the confidentiality of your account credentials
Comply with all applicable laws and regulations

Prohibited Activities

Attempting to gain unauthorized access to our systems
Using our Services to transmit harmful or illegal content
Interfering with the operation of our Services
Violating intellectual property rights

Payment Terms

Payment Processing

All fees are due in advance unless otherwise agreed
Payments are processed securely through third-party providers
We accept major credit cards and bank transfers
All prices are exclusive of applicable taxes

Refunds & Cancellation

Refund requests must be submitted within 14 days
Services already delivered are non-refundable
Cancellation must be provided with 30 days notice
Partial refunds may apply for unused services

Late Payment

Overdue accounts may be subject to interest charges of 1.5% per month and may result in suspension of services until payment is received.

Intellectual Property Rights

Our Property

All content, software, designs, and methodologies developed by mutherboard.com remain our exclusive property. You receive a limited licence to use our Services as intended.

Your Property

You retain ownership of your business data and content. By using our Services, you grant us a limited licence to process your data as necessary to provide our Services.

Third-Party Property

We respect third-party intellectual property rights and expect you to do the same. Any infringement claims will be handled in accordance with applicable law.

Data Protection & Privacy

We are committed to protecting your personal data and privacy rights in accordance with UK GDPR, Data Protection Act 2018, and other applicable data protection laws.

Our Commitments

Process data lawfully, fairly, and transparently
Collect data only for specified purposes
Ensure data accuracy and keep it up to date
Implement appropriate security measures

Your Rights

Right to access your personal data
Right to rectification and erasure
Right to restrict processing
Right to data portability

Data Processing: When we process personal data on your behalf, we act as a data processor. We will only process data according to your documented instructions and in compliance with applicable data protection laws.

Limitation of Liability

To the fullest extent permitted by applicable law, our liability is limited as follows:

Service Availability

We strive for 99.9% uptime but cannot guarantee uninterrupted service. We are not liable for temporary service interruptions or technical difficulties beyond our reasonable control.

Liability Cap

Our total liability for any claims arising from these Terms or use of our Services shall not exceed the total amount paid by you for our Services in the 12 months preceding the claim.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

Termination

Termination by You

30 days written notice required
Outstanding fees must be paid
Data export available for 90 days
Refunds subject to our refund policy

Termination by Us

Immediate termination for breach of Terms
30 days notice for convenience
Data retention as per Privacy Policy
Prorated refunds where applicable

Effect of Termination

Upon termination, your right to access and use our Services will cease immediately. Provisions regarding payment, liability, intellectual property, and data protection will survive termination.

Governing Law & Dispute Resolution

Applicable Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

Dispute Resolution

We encourage resolving disputes through direct communication. If informal resolution fails, disputes may be resolved through mediation before proceeding to formal legal action.

Contact Us

If you have any questions about these Terms of Service, please contact us:

General Inquiries

Email: hello@mutherboard.com
Website: www.mutherboard.com/contact

Legal & Compliance

Data Protection Officer: tania@mutherboard.com
Address: 12 Station Parade, Harrogate, HG1 1UE

These Terms of Service constitute the entire agreement between you and mutherboard.com Ltd. regarding the use of our Services.

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